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colinsharpAsked on June 13, 2024 at 4:23 PM
I have a form and it's having problems rendering correctly on one of my machines. Note the images are not rendering correctly. Any idea how to fix this?
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colinsharpReplied on June 13, 2024 at 4:44 PM
I'm noticing other areas where there are rending issues with images. Wondering if this is a wider issue.
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Mightor JotForm SupportReplied on June 13, 2024 at 4:58 PM
Hi colinsharp,
Thanks for reaching out to Jotform Support. There seems to be an intermittent issue. Our Developer Team is aware of this and currently checking for a fix. I will let you know on this same thread as soon as we get a word from the Developer Team.
Let us know if you have any other questions.
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Mightor JotForm SupportReplied on June 13, 2024 at 9:22 PM
Hi colinsharp,
We've been informed that the issue is now fixed. Try to access your form again and check if you'll still experience any rendering issue.
Thanks for your patience, we appreciate it.
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josenwilyReplied on June 14, 2024 at 2:33 PM
Try clearing your browser cache and cookies, updating your browser to the latest version, and disabling any active browser extensions. If the problem persists, check your internet connection and ensure the image URLs are correct and accessible.
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Angelica JotForm SupportReplied on June 14, 2024 at 2:45 PM
Hi josenwily,
Thanks for additional help you extended for Colin. Reach out again if you need any other help.
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