New Jotform fields not working with Zapier

  • captainkitts
    Asked on June 13, 2024 at 3:27 PM

    Hi,

    I've just upgraded my Zapier account to reflect the latest release of JotForm & most everything is working ok... except for the phone field. Is a field that works with Google Contacts? The field, as it is now, is not working with my Zaps.

  • Aravir JotForm Support
    Replied on June 13, 2024 at 3:37 PM

    Hi captainkitts,

    Thanks for reaching out to Jotform Support. Can you confirm what platform you are connecting to your form using Zapier? Also, can you share more details about the field not working? Is it not pulling data? Is there an error in Zapier? If yes, please share a screenshot of the error. We have a guide on How to Post Screenshots to Our Support Forum.

    It will also help if you can share the URL of the form you're having an issue with. We have a guide on Where to Find Your Form URL.

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.

 
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