Account Suspended

  • Arkhama
    Asked on June 13, 2024 at 11:12 AM

    Hi!

    I am trying to login to my account but it says that Jotform has suspended it.

    I was wondering if you could please help me to fix this issue.

    Thank you!

  • Ruan JotForm Support
    Replied on June 13, 2024 at 11:17 AM

    Hi {username}, 

    Thanks for reaching out to Jotform Support. Your account was suspended because you’ve got a form named 'Registration' that’s breaking our Terms of Use by collecting login credentials.

    Account Suspended Image 1 Screenshot 20

    I've deleted the offending fields and reactivated your account. You should be able to log in now.

    Reach out again if you need any other help.

 
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