-
Steve PetersonAsked on June 13, 2024 at 9:54 AM
Good morning,
I cannot figure out how to set up that if the battery check fail or the light check fail boxes are checked that I will receive an email calling out the failures. In google forms I was able to set this up with no problem.
-
Angelica JotForm SupportReplied on June 13, 2024 at 10:10 AM
Hi Steve,
Thanks for reaching out to Jotform support. Since you are using a guest account, I am unable to clone the form on our end to see the problem. Please provide the email address you used to create the form so we can check it.
As soon as we hear back from you, we can move forward with a solution.
-
guest_f471c60b7ac69db8Replied on June 13, 2024 at 10:15 AMThis E-Mail message and any documents accompanying this transmission
may contain privileged and/or confidential information and is intended
solely for the addressee(s) named above. If you are not the intended
addressee/recipient, you are hereby notified that any use of, disclosure,
copying, distribution, or reliance on the contents of this E-Mail information
is strictly prohibited and may result in legal action against you.
Please reply to the sender advising of the error in transmission and
immediately delete/destroy the message and any accompanying documents.
Thank you.
... -
Paolo JotForm SupportReplied on June 13, 2024 at 10:31 AM
Hi guest_f471c60b7ac69db8,
Please provide the email address you used to create the form so that we can check.
Once we hear back from you, we'll be able to help you with this.
-
Steve PetersonReplied on June 13, 2024 at 11:05 AM
here ya go
-
Ericson_B JotForm SupportReplied on June 13, 2024 at 11:08 AM
Hi Steve,
I see that you have an Enterprise account, which means that we have a dedicated Enterprise Support Team to help you. We have a guide that explains how to create a ticket for Enterprise Support here. Please create a ticket there and someone from the Enterprise Support Team will get in touch with you shortly.
Thanks for your patience and understanding, we appreciate it.