Why Browser stuck while editing Jotform?

  • badrhoil
    Asked on June 13, 2024 at 5:50 AM

    I’m trying to edit my form but I can’t the page doesn’t respond

    Jotform Thread 15881441 Screenshot
  • Ibrar JotForm Support
    Replied on June 13, 2024 at 6:08 AM

    Hi Badr,

    Thanks for reaching out to Jotform Support. I can help you to troubleshoot the issue, I've checked your account and found multiple forms in it, can you please share the form URL with us. I've gone ahead and cleared your form caches. Additionally, it is suggested to use any other browser and test if that's having the same issue. If you're still facing the same issue, we recommend you to capture and share the console logs with us. This guide will show you how to capture console logs.

    Once we have a better idea of what’s going on, we’ll be able to come up with a solution.

 
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