Send Autoresponder emails after editing submission

  • GBadmin
    Asked on June 13, 2024 at 5:31 AM

    Dear Jotform


    Is there a way to resend email upon submissions edit through email edit link? I currently have a requirement whereby my drivers may make a mistake sometimes and require edit to their existing submissions, however, they feedback to me that after editing, there isn't a new email sent back to them.


    Just checking if it's possible to resend an email upon form edit.

  • Mary JotForm Support
    Replied on June 13, 2024 at 6:08 AM

    Hi GBadmin,

    Thanks for reaching out to Jotform Support. Yes, you can send an email after editing the submission. Let me show you how.

    1. On your Form Builder Page, go to Settings.

    2. Select Emails.

    Send Autoresponder emails after editing submission Image 1 Screenshot 40

    3. Hover your mouse over the Autoresponder email, then click on the pencil icon.

    Send Autoresponder emails after editing submission Image 2 Screenshot 51

    4. Select the Advanced Tab, then check the box for Send Email Automatically - When a submission is edited.

    Send Autoresponder emails after editing submission Image 3 Screenshot 62

    Let us know if you have any other questions.

  • GBadmin
    Replied on June 17, 2024 at 9:52 AM

    Ok Thankyou

 
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