Thank You page: QR Code not showing

  • marskreasi75
    Asked on June 12, 2024 at 11:26 PM

    Hi, i have embeded the QR Code as you mentioned in QnA thread, but the result is like this.Thank You page: QR Code not showing Image 1 Screenshot 20

  • Simon JotForm Support
    Replied on June 13, 2024 at 2:32 AM

    Hi Mars, 

    Thanks for reaching out to Jotform Support. I understand the issue, but I’ll need a bit of time to work out a solution. I’ll get back to you shortly. 

    We appreciate your patience while we work on a solution.

  • Simon JotForm Support
    Replied on June 13, 2024 at 6:57 AM

    Hi Mars,

    I checked your form named 'New Customer Registration Form' and saw that your Dynamic QR Code Widget is not configured correctly, that's why it's not working. Let me show you how to set that up:

    1. In Form Builder, click on the Wand icon on the right side of your Dynamic QR Code Widget.
    2. Now, you need to enter a field name in to the Field label to encode section, this will allow your QR code widget to map data from a specific field, then, click on Update Widget.
    3. Next, click on Settings in the orange navigation bar, then, click on Thank You Page.
    4. Now, click on the green Add Field button and select QR Code from the opening menu.
    Thank You page: QR Code not showing Image 1 Screenshot 20

    That's it. Now you'll be able to view your QR in the Thank You Page. You can also clone this Demo Form I created for you and test it to see how it works.

    Reach out again if there’s anything else we can help you with.

  • marskreasi75
    Replied on June 14, 2024 at 1:41 AM

    Well informed. Thank you!

  • marskreasi75
    Replied on June 14, 2024 at 4:52 AM

    Hi, I can't scan the barcode. Which app or how to display the data by scanning the QR Code from the data inputted by the client? Thank you.

  • Waqas JotForm Support
    Replied on June 14, 2024 at 5:27 AM

    Hi Mars,

    You can check out our QR Code Reader. You can scan QR codes from your phone as well. 

    Let us know if there's anything else we can help you with.

  • marskreasi75
    Replied on June 14, 2024 at 6:15 AM

    I have tried it. It can show the data of the submission.

    Can it be a registration check in automatically checked to the name list?

  • Chris_L JotForm Support
    Replied on June 14, 2024 at 6:46 AM

    Hi Mars,

    I moved your other question to a new thread and helped you with that here.

    Let us know if you have any other questions.

 
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