My Product List is immediately showing an error

  • theicebathclubs
    Asked on June 12, 2024 at 10:11 PM

    heres the form https://form.jotform.com/241630510108442

    Theres an error coming up but can't find where that is.

    T

    he time field if in black not white.

    The focus area when you select a element is light blue. I tried changed this under simulate highlight but it didn't change.

    Under the product how do I change the colour of the pricing?

    The credit card labels/details don't seem to be appearing correctly.

    Cheers,

    Derek


  • Raymond JotForm Support
    Replied on June 13, 2024 at 12:40 AM

    Hi Derek,

    Thanks for reaching out to Jotform Support. An error is showing on your Product List field as the Stripe integration is not yet completed. To complete it, you have to authenticate it with your Stripe account. Let me show you how to do that:

    1. In Form Builder, click on the Product List field and on the Cart icon next to it.
    2. Next, click on the Settings button and on the Wand icon.
    3. Then, click on the Connect button and authenticate with your Stripe account.
      My Product List is immediately showing an error Image 1 Screenshot 20

    Note that when using test mode, you will need to authenticate it with a Stripe sandbox account. Otherwise, use Live mode to use your live Stripe account. To prevent confusion, I moved your other question to a new thread and helped you with that here.

    Reach out again if you have any questions.

 
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