Form over quota error shows up when accessing the form

  • goburns
    Asked on June 12, 2024 at 8:17 PM

    I am getting an exceeded upload message. At this moment, the only document I have is one that I've created this year. I erased the application we made last year and thought I had also erased all the uploads that came with it. . We typically receive 25 entries and we just do this once a year. What can I do?

  • Mary Eden JotForm Support
    Replied on June 12, 2024 at 10:51 PM

    Hello New San Joaquin Potters' Guild,

    Thanks for reaching out to Jotform Support. I checked the link to your form and was able to replicate the Form Quota warning. Please note that your account is in good standing and has not exceeded any form limitations.

    I just cleared your Form Cache and when I check the link to your form the Form Quota warning no longer appears. Take a look at the screenshot below to see my results:

    Form over quota error shows up when accessing the form Image 1 Screenshot 20

    Reach out again if there’s anything else we can help you with.

 
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