Remove my listing

  • Suzanne Ravet
    Asked on June 12, 2024 at 6:37 PM

    Hi, I need to remove my FSBO listing, but the site won't let me access my listing???

  • Mafe_M JotForm Support
    Replied on June 12, 2024 at 7:25 PM

    Hi Suzzanne,

    Thank you for reaching out to Jotform Support. Can you explain a bit more about the issue, so I can get a better idea of what's happening?  Can you take a screenshot of what’s happening and send it to us? We’ve got a guide here that’ll show you how to do that.

    Furthermore, the email address used on this request belongs to a Guest account. Some ways I can help you move forward:

    1. Is there a different email address associated with your account? Either yours or for other users?
    2. Are there any elements (periods, underscores) that are missing from this formatting of this email?
    3. Do you have the URL link to a form that you have used? 
    4. If you use a paid account, do you have any billing information where you can find the Account number? Or can you provide me with additional information associated with your billing, that might help us find your account information?

    Once we hear back from you, we'll be able to move forward with a solution.


  • Suzanne Ravet
    Replied on June 12, 2024 at 7:41 PM

    It let me edit when I went in this last time. I marked the house as pending, which it is.

    Thanks!

 
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