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Adrienne SweetAsked on June 12, 2024 at 5:05 PM
When a form is sent to the team for approval they will get the email that asks them to complete the action. When they go in to accept the only option they are getting is deny. Can you advise why or how to correct this?
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Deanne JotForm SupportReplied on June 12, 2024 at 5:16 PM
Hi Adrienne,
Thanks for reaching out to Jotform Support. I see that you have an Enterprise account. We have a dedicated team to help you so you should contact our Enterprise Support Team instead. Let me show you how:
1. Log in to your Enterprise account and on the top right side of the screen, click on Support.
2. Click on Submit a Request on the top-right part of the screen.
3. Enter the details of the issue you want to resolve.
4. Click on Submit Request when you're done.
Once you have submitted your request, a representative from the Enterprise Team will answer you shortly.
Let us know if there’s anything else we can help you with.