Adding Form to Facebook page.

  • hutchinsallstate
    Asked on June 12, 2024 at 1:33 PM

    Hello, I came across this video

    that explains how to add a JotForm button to our business page. I followed the instructions, but I've run into a roadblock. I keep getting an error message when I try to do it. Please see the screenshot of the error message. I've tried following different sets of instructions that I found on the internet, asked around, and looked at Facebook-related articles, but I'm still stuck.

    How to give myself permission to add apps to at least one facebook business page that I manage?


    You don't necessarily need to give yourself permission to add apps to a Facebook Business Page you manage, because if you're an admin, you already have that permission.

    Here's how to check if you're an admin and how to add apps if you are:

    1. Verify you're an Admin:
    • Go to your Facebook Business Page.
    • Click "Settings" in the top right corner.
    • Look under "People and Other Pages" for "Page Roles." You should see yourself listed as an "Admin."
    1. Add Apps as an Admin:
    • If you confirmed you're an Admin, navigate back to your Facebook Business Page.
    • Click "Settings" in the top right corner.
    • Click "Integrations" in the left-hand menu.
    • Click "Explore Apps" to see available integrations.
    • Search for the specific app you want to add and follow the on-screen instructions to grant it access.


    Jotform Thread 15856121 Screenshot
  • Eliza JotForm Support
    Replied on June 12, 2024 at 1:58 PM

    Hi Johnathon,

    Thanks for reaching out to Jotform Support. Unfortunately, we couldn't see the screenshot you're trying to attach. Is this the form you're trying to add to your Facebook page? Can you confirm if you were logged in to the correct Facebook page when trying to publish your form? If not, you need to be logged in to your Facebook page first, in order to proceed adding your Contact Form to your Facebook page.

    Also, after checking this page, it looks like your page tab feature on Facebook is only available to pages that have 2,000 or more fans or pages that are managed by white-listed apps. If you qualify for the page-tab feature, adding your form to your Facebook page should work.

    Keep us updated and let us know if you need any more help.

 
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