Account Cancelation Request.

  • Richard Shoaf
    Asked on June 12, 2024 at 11:33 AM

    This does not allow me to do what I needed it to so I need to cancel the account. I’ve only had it open for a few hours.

  • Joshua_T JotForm Support
    Replied on June 12, 2024 at 11:38 AM

    Hi Richard,

    Thanks for reaching out to Jotform Support. When I checked the email address that you are using to contact us, I saw that it is tied to a guest account, which is a temporary account.

    If you are referring to a different account, please provide us with the email address, so we can check it. If you are not certain about the email address that you used for the account, please provide us with the link to the form you were working on, so we can use that information to pull up your account.

    Once we hear back from you, we can move forward with a solution.

 
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