form created but under the wrong account

  • Greene_Christina
    Asked on June 12, 2024 at 7:27 AM

    i created a form under mrscgreene2014@gmail.com

    not realizing i had an account under. christina@thecmglifestyle.com with a form that i already use and wouldlike to keeep allin one account. how do i move the client intake form under the mrscgreene account to the cmg lifestyle account

  • Cansu JotForm Support
    Replied on June 12, 2024 at 9:08 AM

    Hi, 

    Thank you for reaching out to Jotform Support. Sure, we can move your form to your other existing Jotform account. First, let’s clarify some points. 

    1. We see that there isn’t any form under your  mrscgreene2014@gmail.com account. So, please double check if you have a form in this account. 
    2. If it is in another account (christina@thecmglifestyle.com), you should open a Move Form request from that account. 

    Once we hear back from you, we'll be able to move forward with a solution.

  • Mrscgreene2014
    Replied on June 12, 2024 at 9:56 AM

    Issue was resolved. Thank you .

 
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