Jotform Mobile App > Assign Form: can't save the prefill

I am trying to put in specific info on a form and assigning it to certain person. once I open the form to add the pre fill info I don't have the ability to hit the green submit button at the bottom of the form.

Hi Joseph,

Thanks for reaching out to Jotform Support. I understand what you’d like to do, but I’ll need a bit of time to work out a solution. I’ll get back to you shortly.

Hi Joseph,

I tested the Set Prefill option in the Jotform mobile app's Assign Form feature and had the same issue, so I created a ticket and escalated this to our Developer team.

Although we don't know exactly when the issue will be fixed, we’ll circle back to this thread when we have an update.

Thanks for your patience and understanding, we appreciate it.

any updates ? I have lease agreements I need to send out ...if your not able to fix the issues then I'll have to use a different software.

Hi Joseph,

Our Developers are working on the issue as fast as they can. As soon as we have an update, we’ll let you know.

We appreciate your patience while we work on a solution.

any updates?

Hello Joseph,

Please note that there haven’t been any updates yet. While we are unable to give an exact timeframe for a resolution, we reached out to our developers again to ask for an update. We’ll get back to you as soon as we have one.

Thanks for your patience and understanding, we appreciate it.