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ghepromAsked on September 5, 2018 at 12:10 PM
On some of my form submissions, the generated QR code is rectangular and will not scan. Any suggestions on how to remedy this or insight as to what the cause may be?
Thanks!
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Richie JotForm SupportReplied on September 5, 2018 at 1:32 PM
I have tested one of your forms and I can't seem to replicate the issue.
Here is a screenshot from my phone scanning the QR code.
Do you have any add-ons or any pop-up blockers, that may disrupt the widgets functionality?
Kindly try updating your QR code widget and let us know if the issue still remains.
Thank you.