Why can't I order the same shirts in different sizes using one card?

  • lee.laquandra
    Asked on June 4, 2024 at 9:05 AM

    It's not allowing me to order different sizes of the same shirt. Could you please assist?

  • Simon JotForm Support
    Replied on June 4, 2024 at 9:29 AM

    Hi Black Cherry,

    Thanks for reaching out to Jotform Support. I understand the issue, but I’ll need a bit of time to work out a solution. I’ll get back to you shortly.

    We appreciate your patience while we work on a solution.

  • Simon JotForm Support
    Replied on June 4, 2024 at 9:41 AM

    Hi Black Cherry,

    We really appreciate your patience and understanding. You can create a form that allows people to order the same shirts in different sizes using one card, you just need to enable the Create Sub Products from Options feature on. Let me show you how to set that up:

    1. In My Forms, click on the Wand icon on the right side of your products.

    2. Click on the Pen icon on the right side of your first product,

    3. Next, click on Options, then, click on the Pen icon on the right side of the size option.

    3. In the menu that opens, toggle the Create Sub Products from Options switch on.

    Why cant I order the same shirts in different sizes using one card? Image 1 Screenshot 20

    That's it, now you can list and sell different sizes from the same product. You can also check out this Demo Form I created to see how it works.

    Give it a try and let us know if you need any help.

 
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