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HospiceUKAsked on August 16, 2018 at 3:41 AM
Hi, data i am receiving via API is showing as OVERQUOTA, but my account usage is showing as well under quota.
Can someone please explain?
thanks
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Kiran Support Team LeadReplied on August 16, 2018 at 7:23 AM
Please note that the APIs has a daily limit. Since your account is currently holding Silver subscription plan, the limit is 50,000 requests. Please note that each integration or some widgets/apps shall use API to connect with your form to process. As I check the account now, the API seems not be used today. However, I have reset the API limit for your account. Please check and let us know if you need any further assistance. We will be happy to assist.
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HospiceUKReplied on August 17, 2018 at 5:18 AM
Hi, the JSON back from the API still has status OVERQUOTA.
"content": [{
"created_at": "2018-08-17 04:51:48",
"status": "OVERQUOTA",
"new": "1",
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Richie JotForm SupportReplied on August 17, 2018 at 10:26 AM
I have checked your API limit and it has not been reached. However, it is near its limits.
May we know if you're trying to get a copy of your submission through API?
Thank you.