Starter plan Question and when it will reset

Can I restart my “Starter Option” or do I only have the choice of a paid option subscription from here? 

regards

Patrick

Hi Patrick,

Thanks for reaching out to Jotform Support.  By the way, our The Starter plan is a free trial that gives you access to most of the features that paid subscriptions have to offer. The main difference is the usage limits. For example, in the Starter plan, your account can receive 100 total entries per month for all of your forms. Only active forms are counted to the limit, which means if you delete one form and create a new one that means you will still have 5 forms. You can disable the form instead of deleting it since disabled forms are not counted toward the limit.

Here's the list of your form data storage limit:

• 5 Forms Limit — The number of active forms.
• 100 Monthly Submissions — The total number of entries you can receive every month from all your forms.
• 100MB Upload Space — The available storage space for file uploads.
• 1,000 Monthly Form Views — The number of impressions or times your forms can be viewed.
• 500 Total Submission Storage — The total number of form entries you can store in your account.
• 100 Fields per Form — The maximum number of form elements for each form.

The limit of the account gets reset on the 2nd of every month. For more information, you can check out a guide on Understanding Your Account Usage and Limits that you can check out. You can also upgrade your account to a higher plan to increase your account limit.

Let us know if there’s anything else we can help you with. 

I have the Starter plan. I thought my integrated Payment Submissions were supposed to reset on July 1st but I see it did not. Is there something wrong or did I miss-understand, and Payment Submissions do not reset?

Hi Patrick,

Your monthly limits reset every 2nd of each month. You can also check this on your account's Usage settings. We also have a guide on Understanding Your Account Usage and Limits that you can check out.

Reach out again if you have any questions.