I have created a form how do I collect emails?

  • bstiber
    Asked on August 14, 2018 at 5:42 PM

    Can you tell me where the email addresses are for the submissions and how can I either get them or send them to my autoresponder? Thanks.


    Bill

  • Elton Support Team Lead
    Replied on August 14, 2018 at 8:31 PM

    To collect emails, you need to add an email field to your form.

    2018 08 15 08 28 09 Screenshot 10

    Once you add that, an autoresponder will be automatically created in your email form. You can customize the autoresponder message when you edit it.

    Example:

    2018 08 15 08 28 37 Screenshot 21

    When someone submits the form, the notification will be sent to your email address and the autoresponder will be sent to the submitter's email.

  • bstiber
    Replied on August 14, 2018 at 9:43 PM
    Thanks but that still does not collect the customers emails. I want to
    collect their emails also. And I can not connect my autorespoder drip.com
    to jotforms.. I would like it if you could please explain how I can view
    and save each submissions email address please.
    Regards,
    Bill Stiber
    billstiber@gmail.com
    ...
  • Elton Support Team Lead
    Replied on August 15, 2018 at 2:28 AM

    Thanks but that still does not collect the customers emails. I want to collect their emails also. 

    Can you please clarify this line? It appears vague to me.

    Regarding the submissions, like I said, you'll receive it on your email. To find out what email address is used for submissions, check this guide: http://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications

    You can also view the data in your form submissions page. Guide: http://www.jotform.com/help/269-How-to-view-Submissions

    If you want to collect emails through the form and automatically save it to your CRM e.g. drip.com, I'm afraid there's no easy way to achieve that as of the moment. We don't have integration with this Dip CRM yet. You can, however, export your form submissions into Excel or CSV format and import it to your CRM.

    Alternatively, you may consider the other emailing apps that we have integration with https://apps.jotform.com/category/emailling