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nicolepastenAsked on June 1, 2024 at 3:44 PM
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Mary Eden JotForm SupportReplied on June 1, 2024 at 8:52 PM
Hello Nelson,
Thanks for reaching out to Jotform Support. I’m sorry, I couldn’t understand exactly what you want to do. I looked at the link to your form, specifically, the one that displays the product categories, and they are only shown depending on the option selected in the dropdown. Check out the screencast below to see my results:
But, if you were referring to something else, can you explain a bit more so we can help you with it?
Keep us updated and let us know if you need any more help.
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nicolepastenReplied on June 1, 2024 at 9:37 PM
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Mary Eden JotForm SupportReplied on June 1, 2024 at 9:55 PM
Hello Nelson,
Thanks for getting back to us and we’re sorry you’re having trouble with this. Unfortunately, we could not hide the image with red highlights, which I think came from the image itself.
Also, we could not hide the products if nothing was selected in the dropdown since, by default, if nothing is selected in the category, everything is set to display. We can submit a feature request for this but I'd like to set a proper expectation that we are unable to provide an ETA or a guarantee that it will be implemented. Please let us know if you want to proceed.
In the meantime, let us know if you have any other questions.
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nicolepastenReplied on June 14, 2024 at 1:41 PM
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Joeni JotForm SupportReplied on June 14, 2024 at 2:02 PM
Hi Nelson,
I cloned your form and tried to replicate the issue but it seems like the Default Input "Poe Hacer" in the Categories shows All the Products List in our form. Take a look at the screenshot below:
Check out the screencast below: