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omcomAsked on August 5, 2018 at 6:51 PM
It tired to finalize a form with 4 short text fields (2 required) and three checkboxes (all required). When I'm filling the fields it randomly jump to the action button down there during typing. In this way the user always has to scroll back to the last field he/she started to fill. Please help! Thanks, Andras.
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MikeReplied on August 5, 2018 at 7:14 PM
Please try adding a ?nojump parameter to the form code to see if that makes any difference:
<script type="text/javascript" src="https://form.jotformeu.com/jsform/81974200468359?nojump"></script>
If this does not help, let us know.
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omcomReplied on August 16, 2018 at 2:13 PM
Unfortunately it doesn't solve the problem, it still jumps. Could you offer another solution, please? It's very frustrating, because everything else is working on the page...
Thanks!
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Kevin Support Team LeadReplied on August 16, 2018 at 3:33 PM
I would recommend you to try embedding your form using the iFrame code, this guide will help you getting it: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code
Once you get the iFrame code, remove the code between the <script> tags, change the iFrame height and the scrolling attribute to yes, also include the "?nojump" parameter in the embed code, example:
<iframe
id="JotFormIFrame"
onDISABLEDload="window.parent.scrollTo(0,0)"
allowtransparency="true"
src="https://form.jotform.com/23456789?nojump"
frameborder="0"
style="width:100%;
height: 8815px;
border:none;"
scrolling="yes">
</iframe>
I hope this helps.