Send email based on the users answer?

Hi,

I am new to jotform. Is it possible to send a link to jotform element based on a response in a different jotform element?

For example, I want a reference contact to receive a link to a jotform survey after a student applicant fills out their jotform element.

Thank you

Hi David,

Thanks for reaching out to Jotform Support. Can you verify if you want to send an email notification to a specific user when someone fills out the form? For example: The customer selects A, so the email notification will be sent to Email A.

If yes, it's possible using Change Email Recipient condition. Let me show you how to do it:

1. In Form Builder, in the orange navigation bar at the top of the screen, click on Settings.

2. In the menu that opens on the left side of the page, click on Conditions.

3. In the window that pops up, left-click on Change Email Recipient.

4. Now, use the If Conditions to apply the conditions that you want to use with: 

• Click on the IF dropdown menu and choose the form field name that'll be the subject to the conditions.
• Select the appropriate STATE for the field which will trigger the condition when met.
• You can choose different email(s), if added any, by choosing the desired email under the SEND dropdown menu.
• You can also choose a designated address for the delivery by filling it out to EMAIL.

Below, you can see an example email condition for reference:

5. Click on Save when you are done with all the areas and the condition is ready to use.

You can also refer to our guide about How to Send an Email Based on a User's Answer to get a better understanding of the setup.

If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better?

Give it a try and let us know how it goes.