Hello, If I cancel my paid subscription to Jotform and move to the free version, do I still maintain access to my data collected from previous survey

  • Alex Wolf
    Asked on May 29, 2024 at 7:13 AM

    Hello,

    If I cancel my paid subscription to Jotform and move to the free version, do I still maintain access to my data collected from previous surveys?

    Many thanks

    Alex

    Page URL: https://www.jotform.com/help/341-how-to-cancel-a-subscription-and-downgrade-back-to-free/
  • Lorenz JotForm Support
    Replied on May 29, 2024 at 7:22 AM

    Hi Alex,

    Thanks for reaching out to Jotform Support. Yes, if you downgrade back to the Starter (Free) Plan, the data will remain in your account, and you will still have access to them.

    Let us know if you have any other questions.