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CarrollwoodDaySchoolAsked on May 22, 2024 at 2:03 PM
I've been asked to add another question to my already lengthy request form. In the past when I did this, It messed up the entire work flow and the emails associated with the work flow did not include the new question.
Is there a way to add a question without having to edit ALL of my work flow?
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Joeni JotForm SupportReplied on May 22, 2024 at 2:22 PM
Hi CarrollwoodDaySchool,
Thanks for reaching out to Jotform Support. I understand the issue but I'll need a bit of time to look into this. I'll get back to you as soon as I can.
Thanks for your patience and understanding. We appreciate it.
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Joeni JotForm SupportReplied on May 23, 2024 at 9:23 AM
Hi CarrollwoodDaySchool,
Thanks for patiently waiting. I understand that you want to add a new question field without editing your workflow. If you add a new question field to your form it will automatically be added to the Email element in your workflow but, if you're using a customized Email you will need to manually add the new field to the Email Content.
Let me show you how to add a new question field to your form.
- In Form Builder, click the +Add Form Element.
- Under the Basic tab, scroll and select the Single Choice element then Drag and Drop it to your form.
- Rename the field and add the options.
- Go to the Advance tab and look for the Unique Name and Field ID of the field.
- In the Approvals, click any of the Email elements.
- Under Email Content find the Unique Name and Field ID of the added new field.
You can check out my cloned form here.
Give it a try and let us know how it goes.