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kenm875Asked on June 4, 2018 at 2:07 PM
I need to be able to insert information from my form into the "Description" on Authorize.net. It can be seen on the email from Authorize.net after the donation goes through, and it currently shows up as "Goods and Services."
This is a feature available on other form providers, just as Formsite. How can I do this through JotForm?
Thanks!
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David JotForm SupportReplied on June 4, 2018 at 2:57 PM
The description used when collecting a custom amount from a calculation field defaults to "Goods or Services". When using products it is possible to change the description, however, it seems it is not possible to update it when collecting a custom amount.
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kenm875Replied on June 4, 2018 at 4:15 PM
Is that a feature that could be possible in the future?
For example, I've seen it done where you can create Authorize.net field mappings (including name, address, etc.) and can use additional parameters, which include "x_description" into which you can "pipe" any of the form fields used in your forms.
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David JotForm SupportReplied on June 4, 2018 at 4:23 PM
The option to forward an additional fields data was available for PayPal at one point but has since been removed, so I do not believe it is something that is likely to be added in the future. You can forward text as an invoice number from the form, for example:
And another field is email field:
But it is limited to those two options.