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dbrellAsked on April 24, 2018 at 9:33 AM
When i login i get a popup
"Please Verify Your Email Address"
But i get no Mail
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Victoria_KReplied on April 24, 2018 at 11:03 AM
Hello,
I have checked our mail logs and can see 5 emails regarding email verification sent. Have you ckecked your spam folder? If emails are there, please mark them as "not spam" to receive further ones properly.
Also, as you are using custom domain for email services, it would be also a good idea to whitelist JotForm IP Addresses and Domains, if you still won't find the emails.
Related guide: Whitelisting-JotForm-IP-Addresses-and-Domains
Hope this helps. But, if the issue persists, please let us know.
Thank you.