Is the 100 submission limit per form or for all forms?

  • Stéphane
    Asked on May 1, 2024 at 8:32 AM
    Is it 100 submissions for the 5 forms or does each form have 100 submissions? which would amount to 500 submissions for 5 forms!
  • Sidharth JotForm Support
    Replied on May 1, 2024 at 9:15 AM

    Hi Stéphane,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, coming back to your question. Our starter plan allows you to receive up to 100 submissions each month. Please note that this is an account limit, not a limit per form. This means that all forms within your account can only receive a total of 100 submissions each month. Additionally, the 500 total submission storage is not a monthly limit, but rather the total number of submissions that can be stored in the account in all forms combined. If you exceed this storage limit, the oldest submission will be automatically deleted to make room for new submissions. You can upgrade your account to increase limits.

    We also have a guide about Understanding Your Account Usage and Limits that you can check out.

    Reach out again if you have any other questions.