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arash_Asked on April 5, 2018 at 3:53 PM
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Welvin Support Team LeadReplied on April 5, 2018 at 3:57 PM
It may be related to your current username with an underscore at the end. We support this character in usernames, but it is usually in between two words. You may want to change that. I can change it to "arash2002art" or "arashart". Just "arash" is already used by someone.
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arash_Replied on April 5, 2018 at 4:01 PM
I see! great and thanks, if you can change to arashart would be great :)
again tnx for prompt reply
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Welvin Support Team LeadReplied on April 5, 2018 at 4:47 PM
All good. Please clear your browser cookies for Jotform first before logging in again using the new username.