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DollyLeviAsked on April 5, 2018 at 3:17 AM
Hi
I am trying to use the PrePopulate plugin - which i have done many times before - but after giving it permission to access my account, I get the error message
"Something went wrong when fetching Forms, please try again."I have tried several different browsers.Can you please help me! -
Victoria_KReplied on April 5, 2018 at 5:40 AM
Unfortunately, I am not sure why this could happen. I have tested the PrePopulate application and was not able to replicate any issue. It is working properly at my end.
I have now cleared your form caches, can you kindly try again? You can also clear your browser's cache.
If the issue persist, I can also suggest to open the http://prepopulate.jotform.io via the private window of your browser:
how-to-enable-private-browsing-on-any-web-browser/
Let us know how it goes. Thank you.