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Mallfox1Asked on April 3, 2018 at 7:14 AM
Dear sirs hi,
We have a missing transaction from jotform to google sheets.
In the example given we have 4 transactions in 15/3/2018 and 3 transactions saved in google sheet.
How can we avoid this, to happen in the future and how did this happen .
Kind Regards
Stamatios Samaras
Kind Regards
Stamatios Samaras
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Victoria_KReplied on April 3, 2018 at 9:55 AM
Apologies for any inconvenience this may have caused to you. This might have happened due to a temporary issue with the current integration (at any of it's sides), if the issue persists you may need to re-integrate your form.
I have tried to refresh the integration and pushed the missing submissions to the integrated spreadsheet of your form "73121870084351".
Can you please check if the missing submission appeared?
Let us know if you need further assistance.
Thank you.