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HIOINDYAsked on April 2, 2018 at 2:13 PM
I think that your application is great and easy to use. I am experiencing a strange problem with my form (https://form.jotform.com/80765480684164) located at https://heatison.shop/request-a-quote. For some reason, my long text field and upload documents field are not showing up in the published form. They show up in Preview mode, but not live mode.
Thanks.
Page URL: https://heatison.shop/request-a-quote -
John_BensonReplied on April 2, 2018 at 3:30 PM
I checked the direct form link and the fields are showing properly. Upon checking your website, I was able to replicate the issue. The fields are not showing properly.
Please try re-embedding the form using the iFrame method. To do that, please follow this guide: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code
Let us know how it goes. Thank you.
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HIOINDYReplied on April 2, 2018 at 4:43 PMThat took care of it, thanks!
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