The collaborators were not able to edit the Form Language

I want to add collaborators so my coworker can add a Spanish and a Vietnamese version of our form.

But when I create the 72 hour Collaborator link and view the form from that link, then visit the form Settings page, I see a progress wheel that never stops. This happens when I click on the Spanish Form Translation link. As soon as I click on either of the Form Languages and then click Edit, a round progress wheel display indefinitely.

Do the translators need to have a Jotform account to add translations?

Hi David,

Thanks for reaching out to Jotform Support. The collaborators don't need to have an account to edit the form. I've cloned your form to test and on my other account that was added as collaborator, I experienced the same. I've forwarded this to our Developer Team for further review. Once we have an update, we will let you know on this thread.

Let us know if you have any other questions.

Thanks. This is a feature I need to use to offer our local government forms to our Spanish and Vietnamese residents. The translators need to be able to “collaborate”, and add translations to the form fields and warning messages. Thanks for escalating this bug report/feature request.

Hi David,

My colleague has escalated the issue to our developers. As soon as we have an update, we'll let you know.

Let us know if there’s anything else we can help you with.

Hi David,

I just wanted to check in and make sure that the issue you were having is resolved. Seeing that you’re in the government space, I also wanted to mention that we just launched Jotform Government, a solution designed specifically to meet the crucial needs of government agencies like yours. Jotform Government mates our world-class Form Builder and automation tools with uncompromising security and compliance solutions.

Be sure to reach out to us if you have any questions or need any help.

Hello Nolan,

I just confirmed that this issue seems to have been fixed and collaborators can now access the translation editing feature. And thanks for the tip on Jotform Government.

Jotform has advertised sales promotions to us regularly, however we are "Grandfathered" into an "Economy" pricing plan that is hard to beat, and that currently meets all of our requirements.

Many years ago I transferred all our online forms to Jotform from Adobe "FormCentral", when Adobe decided to stop offering that service. At the time Jotform was a new, up-and-coming alternative.

I appreciate the many enhancements and upgrades that have been made over these many years at Jotform. I've become quite a Jotform expert over the years. I appreciate how quickly I'm able to create online form solutions with complex functional requirements, quickly and easily.

I've become a big fan of Jotform! The service has solved almost all of my forms requirements over the years. Thanks for the many years of service!

-Dave Bartholomew

Web Systems Manager
San Jose Police Department