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shapingdestinyAsked on March 28, 2018 at 12:38 PM
I have a form with multiple different autoresponse emails, each depending on the user input in the radio button wizard. I am getting the auto notification to my organization but when I test the autoresponder to the {email} it doesn't work. As far as I'm concerned, all the conditions are set up properly but for some reason, I can't figure out why the test email is not getting the autoresponder emails.
Page URL: https://form.jotform.com/80865010484960 -
Richie JotForm SupportReplied on March 28, 2018 at 1:38 PM
To clarify, you have tested your autoresponder conditions by using the TEST EMAIL?
Please do note that the test email will only be sent to the email address associated with your account.
I checked your conditions, and it seems to have no conflicts.
Cleared your form cache let us know if the issue still remains.
Thank you.