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SohaillaAsked on March 28, 2018 at 12:00 PMHelp! I invited a staff member to collaborate on a form and it's
showing the form is over quota that she developed for me. I guess b/c
she's under the "Free" version - but I'm not and it's my form.
Please help! Clients are trying to answer it today. Can it be
transferred into my account so it can be opened back up asap? This is
the form: -
TREVONReplied on March 28, 2018 at 12:11 PM
The most likely reason is that the user has exceeded their monthly allocated quota.
https://www.jotform.com/help/419-Understanding-Form-Collaboration
Kindly share the form as I checked on the thread and the form was not there.
Also did you mention the user developed the form for you? Did they develop under your account or under their account?
Once you share the form ID we will advice you accordingly.
Awaiting your response.
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SohaillaReplied on March 28, 2018 at 12:43 PMthanks Trevon.
What happened is I sent it to my teammate "collaborator" and she said
she saved it but I don't see it on my list. Can you move this form to
my account and allow responses PLEASE - I'm getting complaints :( !
here is the form she created as a collaborator and said she saved it
in my account.
https://form.jotform.com/80847642526160
I am in the field so won't be able to reply quickly for a bit but I
need the form to no longer be "over quota" so my customers can use it
ASAP. Thanks.
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TREVONReplied on March 28, 2018 at 1:32 PM
As requested I have moved the form(80847642526160) to your account(Sohailla)
Apologies for any inconveniences caused.
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SohaillaReplied on March 28, 2018 at 2:43 PMThank you for your assistance.
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