Does Jotform have plans to support OAuth from Google?

Hi there, I was able to get my gmail added as a sender within the Jotform settings, however it appears that this is only going to be temporary. It looks like gmail will stop supporting the "less secure apps" feature at some point this summer and will instead force OAuth. Is this something Jotform plans to support? Having my email as a sender will be critical. Thank you!

Hi Kyle,

Thanks for reaching out to Jotform Support. About your question, I have forwarded it to our backend team to find out more. As soon as I hear back from them I'll circle back to this thread and give you an update about this.

Reach out to us if you need any more help.

Great, I will be on standby. Thanks so much!

Hi Kyle,

Thanks for your patience. We have an update from our development team. They advised that we are already using Oauth for our Google Workspace integrations. This means that you won't be affected by this change from Google.

Reach out again if you have any questions.

Can you direct me where to find information on how to integrate using OAuth method? I can only find the "app passwords" method in the documentation which will be sunset by google.

Hi Kyle,

Thanks for getting back to us. The existing method of using Gmail as your SMTP should continue to work. This method requires that you have two-step verification turned on. However, I will double check with our development team. Once there's an update, we'll let you know right away on this thread.

Reach out again if you have any questions.

Hi Kyle,

Thanks for your patience. We have an update from our development team. They are aware of this change from Google. They are currently working on supporting OAuth. We'll let you know when it's done.

Reach out again if you have any questions.

Great, thank you!

Google's enforcement of using OAuth is now in place. How do I connect so I can send from my gmail address instead of no-reply@jotform.com???

Hi Kyle,

You can change the Notification sender's email address using Gmail SMTP. But before that, you'll also need to make sure that before setting a password for your app, you enable two-step verification. You can check out how to do that here. Once that's done, this is how you set up that email address:

1. Click here to sign in to your Google Account and access the App Password Generator.

2. In the list of available apps, click on Mail.

3. In the device list, click on Other.

4. Enter your Custom Name, such as Jotform.

5. Click on the Generate button.

6. *Copy and save the password to your computer.

7. Finally, click the Done button.

*It is very important that you save the password to your computer so you can use it again later. If you don't save it, you'll have to generate a new one again because Google doesn't let users view their passwords after they click the Done button.

Now, to add the Sender email:

1. Go to your My Account page, and click on Settings, or visit here directly.

2. Click on the Add Sender Email button.

3. Enter the following information:

• Email Address: {your email address}
• Hostname: smtp.gmail.com
• Port: 587
• Username: {your Gmail address}
• Password: {your Gmail or app-specific password}
• Security Protocol: TLS

4. When you're finished, click on the Send Test Email button to make sure that everything is working. If it works, click on the Add Email button. If not, please check the details again and correct any errors.

You might also want to check out this guide about How to Use Your Gmail Account as Your Email Sender via SMTP.

Give it a try and let us know if you need any help.

@Lorelie please see the above thread. Google has stopped supporting the use of app passwords. Is there an OAuth solution in place to allow users to send from their gmail account instead of no-reply@jotform.com????

Hi Scott,

We understand your concern and to address this matter accurately, we'll need to escalate your inquiry to our relevant team for feature request/further investigation. 

Thanks for your patience.