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Completehealth24Asked on March 19, 2018 at 6:29 PM
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Welvin Support Team LeadReplied on March 19, 2018 at 6:31 PM
You cannot skip required fields. Did you embed the form? If not, then that's likely your mobile browser. Please try with another browser to troubleshoot. Can you also let us know how to replicate the problem? What browser, your device, etc. We'll check further if we can reproduce the problem.
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Completehealth24Replied on March 20, 2018 at 4:47 AM
Hi. Thank you for the support.
I have a mobile phone with android software. I have tried a few different browsers and the problem is the same. A friend of mine also tried and has the same problem.
You can see in the image below what it looks like on a mobile phone. It does not look like the preview view on the jotform website. You see that i can slide past each card without completing a required field.
Does it make sense to you?
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AdrianReplied on March 20, 2018 at 8:39 AM
Yes, you can move (swipe) through the cards and click the dots on the Desktop version to move between the question but you will not be able to Submit the form without filling the required fields.
I can see that your form is embedded. Please make sure that you have included the mobile-optimized meta tag on your page.
<meta name="viewport" content="width=device-width, initial-scale=1">
https://developer.mozilla.org/en-US/docs/Mozilla/Mobile/Viewport_meta_tag
I suggest you embed your form using this script tag.
<script type="text/javascript" src="https://form.myjotform.com/jsform/80735096957571"></script>
If you are still having problems, try embedding it using the Iframe code.
Getting the Form iFrame Code