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chazz26Asked on February 21, 2018 at 5:40 PM
I'm having several people tell me they are seeing a blank screen when trying to fill out a form. I just checked myself and and seeing a white, empty screen.
Page URL: https://form.jotform.com/80496388213160 -
chazz26Replied on February 21, 2018 at 6:43 PM
Ok, the site isn't down bc I just checked my other forms and they are working. This particular form will load on a mobile device but not on PC or Mac, Safari, Chrome, or Edge.
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John_BensonReplied on February 21, 2018 at 8:48 PM
I checked the form link you provided using PC in Google Chrome and it is working properly. Here's a screenshot of the form:
I cleared your form cache on our server. Please check if the issue still persists. Also, is the form embedded on a website? If yes, please provide the link so we can investigate it further.
Thank you.