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Adam FreemanAsked on January 30, 2018 at 6:55 AM
Please unsuspend the account clearenergy!
No idea why this has happened, my business needs those forms live.
Thanks
Adam Freeman
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Irene JotForm SupportReplied on January 30, 2018 at 7:52 AM
Our apologies. We have unsuspended your account after finding no violations of our terms. It was mistakenly suspended by our phishing filter. We have added the suspected forms into our whitelist.
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MasonReplied on January 30, 2018 at 8:06 AM
Mine has been too.. can you unsuspend mine too?
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John_BensonReplied on January 30, 2018 at 10:21 AM
@Mason
Sorry for the inconvenience.
Your account is now active and in good status.
If you need further assistance, please let us know. Thank you.
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DianaReplied on January 30, 2018 at 10:33 AM
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John_BensonReplied on January 30, 2018 at 11:43 AM
To avoid confusion, we will be addressing your issue on this link: https://www.jotform.com/answers/1366788
Thank you.