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vtiportalAsked on January 29, 2018 at 7:36 PM
See attached. On the selected widget, I have 104 items left. But on the widget settings, it shows 151. I only have 104 available. Why are these 2 numbers not synchronized?
I have updated the widget many times. And it's the same issue with all the other items.
How can I synchronized the live inventory with the inventory in the settings?
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David JotForm Support ManagerReplied on January 29, 2018 at 10:54 PM
The quantity that shows in the "Available Quantity" setting, was the original amount, and the one that shows in the preview is the remaining amount. So, do you want to reset the count?
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vtiportalReplied on January 29, 2018 at 11:01 PM
How do I reset the count?
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Nik_CReplied on January 30, 2018 at 4:02 AM
Here is how you can change the counter:
Let us know if you have any further questions.
Thank you!
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vtiportalReplied on January 30, 2018 at 1:05 PM
It did not work. I tried it many times, on each widget, and at different times. The quantity in the settings just did not match the quantity on the form.
For it to work, I had to clone each widget, enter the quantity, and update the emails for the form.
Let me know if you have a better solution.
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David JotForm Support ManagerReplied on January 30, 2018 at 1:18 PM
I have forwarded this to our widgets team. You will be updated via this thread.
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HarutReplied on December 20, 2019 at 5:12 AM
Hello,
The quantity in the settings shows the available quantity, the quantity in the form shows how much is left.
If you want to reset quantity and see the original count, you need to delete all submissions, otherwise the difference between the available quantity (original quantity) and submissions count will be displayed on the form.
Let me know if you have any questions.
Best regards,
Jotform team.