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byoung202Asked on January 4, 2018 at 1:53 PM
I have recipients set up to receive my forms when they are completed. I can go in and see that the forms are completed but there are no emails being sent out. It worked great until the last month. Please help! Thank you.
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aubreybourkeReplied on January 4, 2018 at 3:58 PM
Can you tell me which forms are not sending the emails out?
Note that you can check your email history to determine if the emails are being sent.
How-to-View-All-Your-Form-Email-History
If they are being sent. That means they are being rejected by the recipients email provider.
In this case you can Setup-SMTP-for-a-Form. This will send your mail via an external server (eg. Gmail, Yahoo, Outlook) instead of Jotform.