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PolkMuseumofArtAsked on December 18, 2017 at 2:40 PM
A couple of my coupon codes are not working. I have double checked all the settings, and I don't understand why it is not working. Please help.
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aubreybourkeReplied on December 18, 2017 at 3:33 PM
I checked your coupon limits and they all seem fine. They haven't expired at least.
I cleared your form caches. So please try again now.
If the issue persists we will need more information to solve this issue.
Can you please tell me which coupons aren't working?
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PolkMuseumofArtReplied on December 18, 2017 at 4:21 PM
Thank you so much. Yes, the ARTTEACHER code and the DOCENTLOVE code.
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aubreybourkeReplied on December 18, 2017 at 5:39 PM
The ARTTEACHER code only works for:
1. Individual membership
2. Household membership (annual)
3. Sponsor membership (annual)
4. Advocate membership (annual)
The DOCENTLOVE code only works for:
1. Individual membership
2. Household membership (annual)
3. Sponsor membership (annual)
4. Advocate membership (annual)
5. Patron membership (annual)
I did a test and it seems to be working.
For example, here I correctly used the ARTTEACHER code for "Individual Membership" that should cost 40 USD:
Please test it again.
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PolkMuseumofArtReplied on December 19, 2017 at 8:29 AM
Thank you!