-
Kaba_DEAsked on December 7, 2017 at 6:36 AM
Hi Jotform,
can you help me to setup a SPX-rule for our SPAM Filter?
Thank you in advance
Thomas
-
Kaba_DEReplied on December 7, 2017 at 6:37 AM
By the way I don't have any Edit-Pencil for the deposited eMail adresses.
Any reasons why?
Thank you.
BR
Thomas
-
Kiran Support Team LeadReplied on December 7, 2017 at 9:39 AM
I think that the SPX rule can be set in your email server by the assistance of your email service provider. Please refer to the following guide for the list of IP addresses and domains that may be whitelisted in your email server.
https://www.jotform.com/help/145-Whitelisting-JotForm-IP-Addresses-and-Domains
Also, please check the following guide that can help you with troubleshooting email delivery issues.
http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues
Please get back to us if you need any further assistance. We will be happy to help.
-
Kaba_DEReplied on December 7, 2017 at 9:45 AM
Hi Kiran,
great! Thanks.
BR
Thomas