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ronwilsoncenterAsked on November 28, 2017 at 11:49 AM
I setup GoDaddy to point to custom.jotform2.com. Its been over 48 hours and when I update https://form.jotform.com/ronwilsoncenter/it-request-ticket in jotforms it should be my URL but it is not. Is there something in my account setting that needs to tell jotforms I'm using a custom Domain?
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aubreybourkeReplied on November 28, 2017 at 1:01 PM
Firstly, please share the domain name you have purchased?
Custom domains are possible with JotForm. Please closely follow the instructions here:
How to use Custom Domains with Jotform
If you cant get it to work please send us a screenshot of your DNS setup in GoDaddy.
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ronwilsoncenterReplied on November 28, 2017 at 1:28 PM
Domain name: ronwilsoncenter.com
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aubreybourkeReplied on November 28, 2017 at 2:53 PM
Your DNS record is correct. And it's working!
You would directly access your forms like this
http://forms.ronwilsoncenter.com/form/73105742249152
Or using your custom URL
http://forms.ronwilsoncenter.com/ronwilsoncenter/it-request-ticket