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dejagerAsked on November 22, 2017 at 10:35 AM
Hi,
Ive created a form where the user must put in their email address.
I would like that email address be the actual email address as the 'From' field (once the form has been filled out and sent) as it has arrived in someone's inbox.
Not from JotForm or my own company email.
For example - after 'newguy' fills out the form and hits submit - I get an email that has headers as
From: newguy@gmail.com (not jotform or my company)
Sent: date
To: me
Subject : anything
Reply to: newguy@gmail.com
Can this be done? In the setting of - 'Notification - Email settings - Sender & email.' ?
Thanks
Page URL: https://form.jotform.com/73246111264246 -
aubreybourkeReplied on November 22, 2017 at 11:44 AM
Yes its possible to setup an auto responder email that does this:
For example:
https://form.jotform.com/73254210628956
Lets say we have 2 email fields. One is the {fromEmail} and the other is the {toEmail}. The auto responder should be setup like this:
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dejagerReplied on November 22, 2017 at 12:02 PM
My form isnt like your example - not sure it that's an issue. But I get different fields to choose from within the Sender Name (what I want to be the same as Reply To), Reply-To - is what I want to be the same as sender - choices are different. ?
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dejagerReplied on November 22, 2017 at 12:03 PM
can I change the Sender Email (advanced settings) to not JotForm, not my company but to an email address that was filled out within the form?
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aubreybourkeReplied on November 22, 2017 at 12:08 PM
No that wont work. You are using a notification email. When you need to use an autoresponder email instead.
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dejagerReplied on November 22, 2017 at 12:12 PM
But i need to have the filled form sent to numerous emails. Autoresponder can not do that right?
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aubreybourkeReplied on November 22, 2017 at 12:23 PM
Its possible to use a notification email instead of an autoresponder. But you will need to add a standard short text field to capture the from address.
For example:
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dejagerReplied on November 22, 2017 at 12:55 PM
Thank you. That works. I had to redo that short text field for it to show up in both Sender / Reply. It only showed up in Reply for some reason. Thanks for your help :)