Stripe custom data field will only allow me to select account number

  • tichishita
    Asked on November 21, 2017 at 7:45 PM

    The Custom Data field will only allow me to select account number- but there is another field I want to use instead. How can I make the other field able to be selected for custom data in my stripe integration?

  • Jan
    Replied on November 21, 2017 at 9:27 PM

    Please take note that only "Short Text Entry" fields are allowed to be used in the Custom Data Field in Stripe.

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    If you want, you can pass a value to a Short Text Entry field using the Update/Calculate Field condition. Here's a guide: https://www.jotform.com/help/286-How-to-Pass-Field-Value-to-Another-Field.

    After that, you can use it in the Custom Date Field.

    Hope that helps. Let us know if you need further assistance. Thank you.