Integrations: Date Picker time not passed to my ClickUp Integration

  • Haroldas Bendziunas
    Asked on March 19, 2024 at 6:40 AM

    I have a date & time field. Only date arrives at ClickUp, no time. Anything I need to adjust for both date and time to be transported from Jotform to ClickUp? Thanks

  • Mahmoud JotForm Support
    Replied on March 19, 2024 at 7:35 AM

    Hi Haroldas, 

    Thanks for reaching out to Jotform Support. I'm sorry this is happening. Could you share the Form URL with us to check it further? Are you referring to a pickup field with an enabled time option in it?

    Integrations: Date Picker time not passed to my ClickUp Integration Image 1 Screenshot 50

    Do note that you need to map the date field and time field separately. You can add a hidden time field and pass the time from the date picker field to the new hidden time field. Let me show you how:

    1. In Form Builder, click on the Add Form Element menu on the left side of the page.
    2. Under the Basic tab, add a Time element to your form.

    Integrations: Date Picker time not passed to my ClickUp Integration Image 2 Screenshot 61

    Then you can add a condition to copy the selected time to the new time element:

    • In Form Builder, click on the Settings tab in the orange navigation bar at the top of the page.
    • In the menu on the left side of the page, click on Conditions.
    • Now, use the Update/Calculate Field element and create a condition as you can see below:

    Integrations: Date Picker time not passed to my ClickUp Integration Image 3 Screenshot 72

    You can check the form and how it works with the new field:

    Integrations: Date Picker time not passed to my ClickUp Integration Image 4 Screenshot 83

    Give it a try and let us know if you are looking for something else.

  • Bendziunas
    Replied on March 19, 2024 at 2:27 PM

    Hi, thank you for your response. I have managed to make it work. I was originally syncing Appointment field from JotForm to ClickUp date field. Later I came up with idea to copy values from appointment field to a hiden date/time field and it didn't also work but with some tinkering it started to work and I am not even sure what I did to make it actually work, perhaps changed date field to due date field on ClickUp but it's working now and I am happy with it. Thank you.