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dpascoeAsked on November 21, 2017 at 6:53 AM
Keep getting asked to upload a key??
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Richie JotForm SupportReplied on November 21, 2017 at 8:30 AM
Hi dpascoe,
I have checked your form and you enabled Encrypt Form Data
that is why it is asking for a key.
When a Form data is encrypted,you will need a private key in order to view the form responses. You can use this url to download the key.
http://www.jotform.com/encrypted-forms/
After downloading the key, you would be prompted to upload the key to be able to see the encrypted submissions.
Here is a guide that might help you further understand creating encrypted forms and how to use it.
https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them
I hope this information helped you.
Best Regards.