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supreme3rdVPAsked on November 19, 2017 at 1:34 PM
How Can I fix this feature so that it will say CS form...
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Welvin Support Team LeadReplied on November 19, 2017 at 1:49 PM
It's the Page Title of the form. You can change this in the Form Settings. Please follow the steps on this guide:
https://www.jotform.com/help/373-How-to-Change-the-Page-Title-of-the-Form
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supreme3rdVPReplied on November 20, 2017 at 10:43 AMI am still having the issue when I share the link...
[image: Inline image 1]
*Please allow 48 hours for a response & Reply to All !!*
Yours in Service,
*Soror **N**icole **Leath*
Soror Nicole “N-Dure” Leath
Phi Omega Delta Sorority Inc.
Supreme 3rd Vice President
Email: *SUPREME3rdVP08@gmail.com *
Website: Phi Omega Delta Sorority, Inc
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BJoannaReplied on November 20, 2017 at 12:07 PM
We are unable to see your image. Please note that the files that are attached inside of an email will not be shown here on the forum. You have to open this thread and upload your screenshot.
I also inspected your form but you did not change the Page Title.
Please follow the steps from the guide that my colleague provided - How to Change the Page Title of the Form
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supreme3rdVPReplied on November 20, 2017 at 12:53 PM
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John_BensonReplied on November 20, 2017 at 2:10 PM
I checked your account and I can see that you still did not change the Page Title on the Form Settings page. Here's a screen capture when I checked your form:
Do you want us to do it for you? Let us know so we can proceed.
I also cloned your form and fix the issue. You can clone it by following this guide: https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL
Here's the form: https://form.jotform.com/73235643728966
The result of my cloned form:
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supreme3rdVPReplied on November 20, 2017 at 2:43 PMYes it is changed up there but when I share the link with anyone. It still
shows 6 online.... Please fix it.
*Please allow 48 hours for a response & Reply to All !!*
Yours in Service,
*Soror **N**icole **Leath*
Soror Nicole “N-Dure” Leath
Phi Omega Delta Sorority Inc.
Supreme 3rd Vice President
Email: *SUPREME3rdVP08@gmail.com *
Website: Phi Omega Delta Sorority, Inc
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Welvin Support Team LeadReplied on November 20, 2017 at 4:09 PM
Where did you share the link? Facebook shows the Page Title correctly.
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supreme3rdVPReplied on November 20, 2017 at 4:43 PMGroupme
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David JotForm SupportReplied on November 20, 2017 at 6:37 PM
It may be showing a cached title. I am not quite familiar with the app. A way to ensure the new title is shown would be to create a clone of the form and share the new form:
https://www.jotform.com/help/27-How-to-Clone-an-Existing-Form-from-Your-Account