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john1frankyAsked on November 10, 2017 at 10:06 PM
Hi
Im trying to upgrade my account from FREE to BRONZE. Its says RECEIVE 10 PAYMENTS in the package details. What does that mean?
Thanks
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Support_Management Jotform SupportReplied on November 11, 2017 at 3:07 AM
The payment submission limit pertains to the number of payments you can receive per month on each plan.
FREE = 1 payment submission
BRONZE = 10 payment submissions
SILVER = 100 payment submissions
GOLD = Unlimited payment submissions
A submission will be considered as a payment when you have a payment field added to your form. So if your forms don't have any payment fields in it, then your payment submission limit will stay 0 the whole time. In addition, this is a monthly limit so it resets back to 0 on the 1st day of each month.
To learn more about account usage limits, I strongly recommend the article below.
Complete guide: Understanding-Your-Account-Usage-Limits